Orlando Health Dr. P. Phillips Hospital Emergency Room - Orlando, Florida

Rachell Pierce (Rae)

I had such a great time at this ER!!!! From the time I entered to the time I was discharged, I felt loved and supported by everyone. Every piece of information was explained to me. I was checked on often. My needs were met. And there was so much positive energy in the place. Thank you all so much for an amazing visit!!!!!!!

Lakeshia Allen

I visited your emergency room on Saturday, November 2, while on vacation in Florida after a fall the day before. I woke up in significant pain and headed to the ER, where I was quickly attended to. Within 10 minutes, I was called for triage, and in another 15 minutes, I was settled in a room. In just about an hour, I had been seen by a doctor, X-rayed, and had a cast put on.

Every staff member I encountered—from the triage nurse, billing representative, doctor, nurse, to several other team members—went above and beyond to make me feel comfortable. I wish I remembered all their names, but each person was genuinely kind and efficient, and their teamwork made the experience as pleasant as possible, considering the circumstances. Although the X-ray tech was a bit rough (understandably, since my arm was broken), the service was exceptional overall.

Thank you for such outstanding care. Please extend my gratitude to everyone who assisted me that day—they truly did an amazing job.

A. D.C. (Annie)

Registry was fast, everything they did was accurate, the ER personal were very polite, and they gave me the right medication. I’m already feeling a lot better, thanks Dr. Phillips… by the way I loss my personal identification at the emergency room, they call their personnel in charge, they couldn’t find it, but they call all their laundry facilities, and in one day everything was found intact.
Thank you to Dr Phillips personnel and their security system, for giving me peace of mind back. I’m very grateful that my Fanny pack was found and it was return intact. Thank you went one. May God bless you all.

Skar Jake

Llegué a buscar asistencia médica por un dolor en la rodilla derecha, los profesionales del turno amaneciendo domingo fueron diligentes y expeditos, la atención Profecional fue inmediata y me otorgaron los medicamentos, Ferula y Muletas para mí recuperación, muy agradecido a los (las) personas que me dieron su tiempo y cuidados para recuperar mi movilidad. Bendiciones?

Nubia Saravia

There are no words in my heart to express how grateful I am to Orlando Health Dr. P. Phillips Hospital Emergency is simply extraordinary the best care I could have seen in the entire United States the staff from the moment we arrive, we were there on vacation On July 4, 2024, unfortunately, one of my children broke the finger and we immediately went to the hospital. What impressed me was how quickly they attended to us with exaggerated mobility. The stuff in the from, the nurses ,doctors , and I cannot forget about the stuff in the pharmacy, simple the Best, they were super attentive and everything went very quickly. Thank God, my kid is very well, we thank God for having directed us to an excellent hospital, I am very grateful for their kindness and for the good heart they have for all the people who arrive with a lot of pain, very grateful forever. With these amazing hospital. May God bless you all.

Yve

Overall experience was positive in terms of courtesy and care, minimal registration, brief wait times, and coordination.

Unfortunately, there was a limited amount of assessment and treatment available in my case. I would have liked a smoother continuity of care in regard to the hand-off to a specialist during business hours. Medication was provided for 3 days when the specialist wasn't available for a week.

In some respects, therefore, the ED visit increased both the pain experience and optimism about a successful resolution to my need for medical services at Orlando Health.

Vicki B

I was seen in a timely manner. Everyone was friendly, helpful, and informative. One nurse in particular, Brittany, was most helpful and supportive during my visit. She explained what I would be going throughout the night and helped me cope with the blood work, after knowing I have a fear of needles.

FelixTheCat

You went in for a rash underneath your foot and left with a bill totaling $1600 plus.
I mean , people are here just to take your money , even though you told them upfront that you just left your job and have no insurance right now.
But, blood work was done . Got hooked up to a machine for 2 hours because you BP was elevated. Yet they still proceeded after many mentions about how much will this cost me ( just smile and wave everyone, we got a sucker )
Back to the plus 1600 us. I paid out of pocket $487 as i was sitting there and still writing me for the 1600 plus.

I'd rather die than go to this hospital or any hospital for treatment. Still gets me a simple rash or fungal on your left foot ended being one of the worst trips to the emergency room.

Negative points for this bad behavior